Så 1:Could you have them check their XML file? If it has reasonable data, please have them clear their cache. I'd like to know what browser & version number they have. I'd like them to try a different browser if clearing the cache doesn't fix the problem.
If the XML file also gives this odd information, please ignore the browser related questions above. I'd like to have more information on the circuit assuming display issues does not prove to be the problem. The "0" readings make me suspect none of the conversions are being performed. I think we will want them to perform a few low level commands. It might let us know if there is something buggy in the DS2438 polling code in the OW-SERVER, or if we need to look for external factors. I will get a example for polling the DS2438 with the low level commands posted online.
FYI, another possible cause would be if they are using the socket connection immediately once the OW-SERVER boots up. It could prevent the temp, VAD, VDD, and VSense from being polled.
Kod: Markera allt
<owd_DS2438 Description="Smart battery monitor">
<Name>DS2438</Name>
<Family>26</Family>
<ROMId>300000013F3A1D26</ROMId>
<Health>7</Health>
<Channel>1</Channel>
<RawData>
00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
</RawData>
<PrimaryValue>0.0000 Deg C</PrimaryValue>
<Temperature Units="Centigrade">0.0000</Temperature>
<Vdd Units="Volts">0.000000</Vdd>
<Vad Units="Volts">0.000000</Vad>
<Vsense Units="Millivolts">0.000000</Vsense>
<Humidity Units="PercentRelativeHumidity">-9223372036854775808.08</Humidity>
</owd_DS2438>